Privacy policy

Effective Date: 22 Sep 2026

Nimbuz is a brand owned and operated by SASDA Enterprises. This Privacy Policy describes how SASDA Enterprises ("SASDA Enterprises", "Nimbuz", "we", "our", or "us") collects, uses, discloses, stores, and safeguards your personal information when you access or use https://nimbuz.in/ (the "Platform").

By accessing or using our Platform, you agree to the terms of this Privacy Policy, our Terms of Use, and all applicable laws of India. If you do not agree with this Privacy Policy, please do not use or access our Platform.

1. Collection of Information

We collect personal information when you use our Platform, create an account, place an order, contact us, or otherwise interact with us. The information we may collect includes, but is not limited to:

Name

Date of birth

Postal address

Mobile number

Email address

Identity or address proof (where required)

Payment information (such as bank account, debit/credit card details, or other payment instrument information processed through secure payment partners)

Any other information you voluntarily provide

Where permitted by applicable law and with your consent, we may collect certain sensitive personal data required for specific Platform features.

You may choose not to provide certain information; however, this may limit your ability to use some features or services.

We may also collect information about your browsing behaviour, preferences, purchase history, device information, and transactions to improve our services and customer experience.

If third-party partners collect your personal information directly, their respective privacy policies will apply. We encourage you to review those policies before sharing your information.

Important: SASDA Enterprises/Nimbuz will never ask for your debit/credit card PIN, OTP, UPI PIN, net banking password, or mobile banking password through email, phone calls, or messages. If anyone claims to represent us and requests such information, please do not share it and report the incident to the appropriate authorities immediately.

2. Use of Information

We use your personal information to:

Process and fulfil your orders

Provide customer support

Improve our products and services

Personalize your shopping experience

Process payments and refunds

Resolve disputes and troubleshoot issues

Prevent fraud and unauthorized activities

Communicate order updates and service notifications

Send promotional offers and marketing communications (with opt-out options where applicable)

Comply with legal obligations

3. Sharing of Information

We may share your personal information with:

Our affiliated entities under SASDA Enterprises

Logistics and delivery partners

Payment gateway providers and financial institutions

Technology service providers

Customer support partners

Government or law enforcement authorities when legally required

We do not sell your personal information to third parties.

4. Security Precautions

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

5. Data Retention and Account Deletion

You may request deletion of your account by contacting us or using available account settings (where applicable).

We may retain certain information where required by law or for legitimate business purposes, including fraud prevention, dispute resolution, taxation, accounting, pending orders, or legal compliance.

6. Your Rights

You may have the right to:

Access your personal information

Correct or update inaccurate information

Request deletion of your information where legally permitted

Withdraw consent for processing where applicable

Requests may be submitted using the contact details provided below.

7. Consent

By using our Platform and providing your information, you consent to the collection, use, storage, and processing of your personal information in accordance with this Privacy Policy.

If you provide personal information relating to another individual, you confirm that you are authorized to do so.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Updated versions will be published on this page with the revised Effective Date.

9. Contact Us

Legal Entity: SASDA Enterprises

Brand: Nimbuz

Website: https://nimbuz.in/

Email: support@nimbuz.in

WhatsApp: +91 9930220229